Shipping Policy
Welcome to Stelano Melbourne! We are excited to offer FREE worldwide shipping on all orders. Below you’ll find detailed information about our shipping process, delivery times, and additional important details.
Shipping Information
We aim to ensure your orders reach you as quickly as possible. Here are the estimated delivery times depending on your location:
- Australia: Orders are delivered within 5-8 business days.
- Europe: Orders are delivered within 7-10 business days.
- USA & Canada: Orders are delivered within 8-11 business days.
- Rest of the World: Delivery times vary by destination but typically range from 8-14 business days.
Shipping Cost
We are pleased to provide FREE shipping on all orders, no matter where you are in the world. There are no additional shipping fees applied.
Order Processing
All orders are processed within 1-3 business days after your purchase is confirmed. Once your order is shipped, you will receive a confirmation email with a tracking link to monitor your package's journey.
Order Tracking
Once your order has been shipped, we will provide you with a tracking link via email. This tracking link allows you to follow your shipment and check the estimated delivery time.
Customs, Duties & Taxes
For international orders, customs or import duties may apply depending on your country’s regulations. Any such charges are the responsibility of the customer and are not covered by Stelano Melbourne.
Potential Delays
While we do everything possible to deliver your orders on time, unforeseen delays such as customs clearance, holidays, or adverse weather conditions may occasionally occur. If your order is delayed beyond the estimated delivery timeframe, please feel free to contact us, and we will assist you.
Contact Us
If you have any questions regarding our shipping policy or need help with your order, our team is always here to help. You can reach us via email:
Email: contact@stelanomelbourne.com
We thank you for shopping with Stelano Melbourne and look forward to delivering your favorite styles straight to your door.