Privacy Policy

Last Updated: [01/11/2024]

At Stelano Melbourne ("we", "us", or "our"), accessible from stelanomelbourne.com, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Personal Information We Collect

When you visit our website, we may collect certain information about your device, interaction with the site, and information necessary to process your purchases. This includes:

  • Personal Data: Name, email address, billing and shipping address, phone number, payment information (e.g., credit card numbers).
  • Device Information: IP address, browser type, time zone, and cookies installed on your device.
  • Usage Data: Information on how you navigate and interact with our website.

2. How We Use Your Personal Information

We use your personal information to:

  • Process and fulfill your orders, including shipping and payment processing.
  • Communicate with you regarding your order, respond to inquiries, and provide customer support.
  • Send promotional emails (if you have opted in), including news about our products, offers, and updates.
  • Improve our website to enhance your shopping experience.
  • Detect and prevent fraud and enhance security.

3. Sharing Your Personal Information

We may share your personal information with third parties to help us use your information as described above. For example:

  • Service Providers: We use third-party services for payment processing, order fulfillment, and marketing assistance.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

We do not sell or rent your personal information to third parties.

4. Cookies and Similar Technologies

We use cookies and similar tracking technologies to:

  • Enhance your experience on our website.
  • Analyze website traffic and usage patterns.
  • Remember your preferences for future visits.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our site may not function properly without cookies.

5. Behavioral Advertising

We may use your information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt-out of targeted advertising by adjusting your preferences or visiting the following links:

6. Do Not Track

Please note that we do not alter our site’s data collection and use practices when we see a Do Not Track signal from your browser.

7. Your Rights

Depending on your location, you may have the following data protection rights:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of any inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to certain exceptions.
  • Withdrawal of Consent: If we are processing your personal information based on your consent, you may withdraw your consent at any time.

To exercise these rights, please contact us at contact@stelanomelbourne.com.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

9. Security of Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, or country where data protection laws may differ. By providing us with your information, you consent to such transfers.

11. Links to Other Websites

Our website may contain links to third-party sites that are not operated by us. We have no control over the content and practices of these sites and cannot accept responsibility for their respective privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date.

13. Contact Us

For more information about our privacy practices or if you have any questions or concerns, please contact us: